To ensure that a number is included in realtime alerting you will need to clear the Snooze Alert interval to switch alerts back on.
Note: Only users with Full Access rights can use the snooze alerts feature.
To reinstate alerts on a number, do the following;
Navigate to the Snooze Alerts column in the Numbers module as
- Navigate to the Numbers module of the platform (this can be found here in the left hand navigation menu).
- Use the search bar or the filters provided to search for the number(s) you wish to reinstate alerts on.
Toggle the switch in the Snooze Alerts column to
Wait a few moments for the page to refresh and you will then receive a
confirmation message at the bottom of the screen so indicate that the alerts
have been switched back on.