Edit Carrier Detail

If you are using more than one carrier to handle your outbound traffic you can use the carrier details section to edit carrier information that is used when placing test calls.

To edit carrier details, do the following:

1. Navigate to the Numbers module of the platform (this can be found here in the left hand navigation menu).
2. Select the SIP Trunk tab (this is nested in the tabs which can be located along the top of the page).
3. Use the search bar provided to search for the 'Carrier Details' you wish to edit (this is located center right of the page above the Carrier Details List)
4. Click the Edit Icon to bring up the dialog box (this is located in the Carrier Detail Actions column on the right of the screen).
5. Edit the details in the dialog box as necessary.

   Figure 1. The 'Add Trunk Prefix' dialog box
   

   

   
   

   1. Carrier Name: This is a mandatory field. The carrier name is used to identify the carrier through which you will run tests.
   2. Carrier Prefix: This prefix will identify this specific carrier to Cyara when placing test calls and is typically placed between the country code and the dialing number when calling; Example - USA 001 9996667 800 23456.
      Note: Carrier prefixes are typically implemented when a company is using two or more carriers to handle their outbound traffic. When prefixes are in place users can specify one or more carriers to be used when creating campaigns on the Voice Assure platform. These prefixes are then used to automatically route calls through the specified carrier routes.
   3. Carrier CLI: This is a mandatory field. Whatever number is input here will show up as the caller line identity on any calls made using this carrier.
      Note: This is the caller line identity that is received by Cyara when accepting incoming calls from the carrier. This is defaulted to the word ‘Spearline’ which means that a Spearline CLI will be used.
   4. After Save: The after save menu gives you two options to choose from;
      1. Add a new Trunk Prefix: This will simply dismiss the dialog box and add the newly created trunk prefix to the list.
      2. Edit this Trunk Prefix: This will add the newly created trunk while keeping the current dialog box open to make any further edits.
   5. Add: Click the Add
6. Your task is now complete.