Onboard new users to the platform using the Add User function. Add users to
teams or set roles to provide access rights.
Note: You will need to be logged into the platform with Full Access rights in
order to complete this task.
To add a new user, do the following:
-
Navigate to the Add User dialog box as outlined below.
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Navigate to the Admin module. (this can be found
here in the left hand navigation
menu).
-
Click on the Add User (located top right
of the screen).
-
The Add User dialog box is then revealed.
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Complete the setup in the dialog box as outlined below.
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Name - This is the name of the new user.
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Email - This is the email address of the new user.
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Department - This is optional metadata regarding the new users
department.
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SMS - This is optional metadata regarding the new users contact
number.
-
Country Code - This is optional metadata in relation to the SMS
contact field.
-
Timezone - This is the timezone that the new user will be
working in.
-
Role Status - This sets the user rights access (Full Access,
Realtime Access or Reporting Access).
-
Status - This will set the new user to Active or Inactive once
added.
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After Save - This must be set to Add new user.
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Update - Click the Update
-
The user has now been added and your task is complete.
Result: The new user will receive an email containing their login details
which should be updated as soon as possible for security reasons.