The Reporting Table shows all previous calls made through the Voice Assure Realtime tester and provides further actions you can take with the call results.
- Filter through all test data by Date, Country, User, Number, Number Type or Call Type.
- Reset filters.
- Export filtered data to a .csv file (comma separated values).
- Actions allow users to:
-
Listen to a recording (when listening to the audio the user also
has the option to download it). -
Redial a number -
Schedule numbers for automated testing (Only available to Voice
Assure In-country and Voice Assure Interstate customers).
-
- Call detail records (CDR's) are presented here.
- Navigate through pages of all available test results here using
pagination.
Call Detail Records
All call detail records (CDR's) contain the following information:
- Country: (the country that the call was dialed from).
- User: The person who made the call.
- Number: The phone number the user dialed.
- Call Type: The type of route that was used to make the call - PSTN or GSM.
- Creation Time: The moment the user pressed the dial button.
- Start Time: The moment the call connected.
- End Time: The moment the call disconnected.
- CLI Number: The caller line identity of the caller.
- IVR Traversal:If an automated IVR traversal is used on the call it will be presented here.
- Number Type: The type of number that was dialed. For example; Toll, Toll Free, etc...
- Provider: The network provider and location that was used when placing the call.
- State: The call state or description that has been assigned to the call. For example; Connected, Busy, etc...
- Call Recordings: All recordings are provided as a link in the Actions column.
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