Download the original audio that was used for the transcription of each node.
To download transcription audio for any node, do the following;
- From the dashboard module of the platform, select the IVR View dashboard. This is nested in a tab which can be located along the top of the page.
- Choose the campaign and number from the drop-down menus as illustrated below.
If more than one date is available, please select the date which corresponds to
the transcriptions you wish to view.
Using your mouse or trackpad, right-click within any transcription node and
then click the Download Audio button that appears.
Click the Play button to listen to the recording in the
web player or click the Vertical Ellipsis Iconon the right of the player to find the
download option and save the file to your computer or laptop.
Choose where you would like to save the audio on your computer and click the
Save button to complete your task.
- Your task is now complete.