Welcome to the Spearline Knowledge Center

Use the PNG Download function to download a PNG copy of an IVR map and save it locally. This can be useful for sharing IVR maps with designers and teams members.

1. From the dashboard module of the platform, select the IVR View dashboard. This is nested in a tab which can be located along the top of the page.
2. Choose the campaign and number from the drop-down menus as illustrated below.
3. If more than one date is available, please select the date which corresponds to the transcriptions you wish to view.

   Figure 1. Navigation to IVR Map
   
   

4. Click the PNG button located top right of the page.

   Figure 2. Image Download Button
   
   

5. Choose where you would like to save the map on your computer and click the Save button to complete your task.
6. Your task is now complete.