Note:In order to complete this task you will need to have at least one number
entered in the 'Numbers' module under the application type 'IVR' . You cannot
complete this task without this requirement.
To add an 'IVR Map' test campaign, do the following:
Navigate to the 'Campaigns' module of
the platform(this is located here in the left
navigation menu).
Select the 'IVR Number Type' for your campaign in the drop-down
menu.
Click the Add Campaign button to bring up the Wizard (this is located top
right of the page).
Campaign Wizard - STEP 1 Complete the setup
in Step 1 as outlined below.
Name:Give your campaign a name.
Number Type: This is the choice you made in Step 1b. This
directly affects the options presented in the 'Test Type' drop-down
menu below - This should be set to 'IVR' at this point.
Campaign Type:Choose whether to test your numbers through landline PSTN or mobile
GSM routes.
Test Type:Choose 'IVR Map' as the type of test you would like to run.
Max Calls per Number:Set the maximum amount of calls that should be allowed per number.
The default number is set to 100.
Save & Next: Click the Save &
Next button to move to Step 2 of the wizard.
Campaign Wizard - STEP 2 Add the numbers you wish to test to the
campaign.
Search | Filter: Use the search and filter options to find a
number or group of numbers you would like to add to your campaign.
Add Number: Use the '+ Add' button on the
right of the table to add individual numbers or use the '+
Add all' button located in the header to add all
available numbers.
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Note:Number Preview Window - Chosen numbers will be displayed
above the table in the preview window. Use the 'Delete' or 'Delete
All' buttons to remove one or all numbers from the number
preview.
Next: When you have selected all the numbers you wish to test,
click the Next button to move to Step 3 of
the wizard.
–-
Campaign Wizard STEP 3 - Schedule Campaign
Once Off: If you would like to run a one-time campaign without specifying an
interval, you may check the 'Once-off' option and move directly to
Step e to complete your setup. The campaign will run once
at the specified 'Start On' time. It will be set to run exactly 3
minutes from the moment you check the box.
Start On (UTC):Click into the blank space to reveal the
date/time picker where you can set the desired start time for your
test. The current time in UTC will be set. Use the sliders to
choose the Hour/Minute and then click the desired date on the
calendar to add the selection.
End On (UTC):Click into the blank space to reveal the date/time picker where you
can set the end time for your test. The current time in UTC will
be set. Use the sliders to choose the Hour/Minute and then
click the desired date on the calendar to add the
selection.
Interval:Choose the interval at which your campaign should run between the
start and end dates you have selected (Weekly or Monthly).
Save:Click the Save button to complete the
setup.
Your task is now complete.
The page will refresh and you will be returned to the campaigns overview page. When
your test has been completed your test results will be available in the Dashboards
section under the tab 'IVR View'.
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