Emails may be blocked for various reasons. Here are a few ways to troubleshoot should this happen to you.
What to do next;
- First, check the Spam folder in your email inbox.
- If you still do not see the email you should ask your IT administrator to allow emails from email@example.com and then try resetting your password again.
If you still don't receive an email after trying the suggestions above, please contact firstname.lastname@example.org and a support specialist will be able to assist you.