Here are the latest updates for the Voice Assure testing platform.
New Features:
CSV Download for Slack Follow-up Records: When using Slack alerts you can
now download your follow-up test results directly from the follow-up records
page
New Test Type | Sip Trunk Long Duration: Designed for troubleshooting
issues with unexpected disconnections, and assisting with difficulties in
managing the SIP re-invite processes on outbound call paths. Sip Trunk Long Call
test measures call duration and examines if calls persist for the intended
duration.
Updates:
PHP Update: CakePHP version has been upgraded from 7 to 8. This update to
our infrastructure ensures efficient handling of PHP-based applications,
contributing to a smoother customer experience.
SMS Character Limit: The character limit for received SMS has been
increased from 160 to 1,024 characters.
SMS Language: Support has now been added for the Arabic language.
New Lines and Locations: Since our last release we have now expanded our
fixed line coverage with Colt in both France (Paris) and the Netherlands
(Groningen). We have also secured a second Mobile PoP in Brazil (Sao
Paulo).
With these additions, we now cover 84 countries, partner with 130
Fixed Line carriers, 165 Mobile Networks, and have a presence in 187
locations.
Batch tests via Mobile routes: We have improved the functionality of the
Batch Test in the Numbers Section, allowing users to initiate it via mobile.
Previously, batch tests could only be started through PSTN, even when generated
from the GSM tab in the number section. Additionally, we've improved the pop-up
message to clearly inform the user about the provider type from which the batch
test is generated.Figure 1. Batch tests via GSM routes Figure 2. GSM Batch test - Popup message
Bugs:
No bug fixes to report.
Here and there:
SMS Monitoring Architecture: We have enhanced our SMS infrastructure
monitoring to elevate user experience. By proactively and frequently probing our
infrastructure, we ensure everything is functioning correctly. This approach
also includes an early warning system to identify and address any issues with
SIMs before they negatively affect our customers.