Resources

With webhooks, applications can communicate with each other in real time by sending information through HTTP POST payloads to a specified URL. This event-driven programming allows users to subscribe to events within an applic...

When deciding whether or not to test your phone lines you might wonder, should I be testing my inbound lines or my outbound lines? The answer is, whichever is most crucial to your company is the answer. Voice Assure customers...

The One UI design was introduced to help customers, who may be using multiple Cyara products, to switch between those products quickly and easily. Secondary to this ease of use case, it was also designed to provide useful inf...

MOS, PESQ, and POLQA are all methods used to measure and define audio quality in telecoms. MOS focuses on the metrics associated with internal network traffic, while PESQ and POLQA compare and analyze the audio captured on th...

MOS has been considered the Gold standard, commonly used to measure the overall voice call quality for decades. It was standardized by the International Telecommunications Union (ITU-T), and generally, it referred to numerica...

The voice assure notification center, which can be accessed from any page on the platform, provides alerts to any issues which may affect customer experience. The Notification icon will be highlighted in the top right of the screen i...

With the API, companies can deeply integrate our products and features into their applications. This can help alleviate the hassles of traditional onboarding, management, and operations, as customers can use the Voice Assure ...