Admin

The admin section provides an overview of all company users. Only users who have been given Full Access user roles can import, add, edit or remove users from this section. Figure 1. Admin Module Layout You can view or co...

Learn how to configure Single Sign-On (SSO) for Voice Assure, using SAML to securely verify user credentials by connecting Service Providers (SPs) with Identity Providers (IdPs). Simplified Explanation of SAML and SSO SAML (S...

Login to the Voice Assure platform to begin testing and viewing results. To login to the platform, do the following: Navigate to the login page. Enter your Voice Assure credentials and click the LOG IN Results: You will be logg...

Onboard new users to the platform using the Add User function. Add users to teams or set roles to provide access rights. Note: You will need to be logged into the platform with Full Access rights in order to complet...

Edit user information to add/remove access rights or to update user's details Note: You will need to be logged into the platform with Full Access rights in order to complete this task. To edit user information, do...

Switch a users status between Active and Inactive to temporarily restrict access. Note: You will need to be logged into the platform with Full Access rights in order to complete this task. When a user is set to In...

Delete users to completely remove all their details and access rights from the platform. Note: Any user with Full Access rights can delete any other user. As a safety measure, if you are the last user who has Full ...

Changing your password is quick and easy. You can change your password at any time from the Admin section. Note: In order to change your password you need to know your current password and you need to be logged into...

If you can't remember your password you can reset it at any time using your email address. To reset your password, do the following: Navigate to the login page and click on the 'Forgot your password' link...

Use the Export function to export one or more users' details to a .csv file format (Comma Separated Values). Note: You will need to be logged into the platform with Full Access rights in order to complete this task....

Use the Import function to import one or more users' details at once using a .csv file (Comma Separated Values) file. Prerequisite: To complete this task you will need .csv file (Comma Separated Values) containing ...

User roles are used to grant different levels of platform access to users. Use these to restrict access to various parts of the platform. Each company has a set of user roles which they can assign to each user. This system of ...

User rights and access can be managed by changing user roles. To assign user rights, do the following: Navigate to the Actions column as outlined below. Figure 1. Illustration of Navigation to the user 'Actions' column Navigate to...