Passcodes

When performing conference testing, it is necessary to add passcodes to the system to enable access to the conference. These passcodes or PINs are a set of numeric digits used to direct callers to a specific conference call. The passcodes module is used to configure passcodes for each region and phone group. You can search, add, edit, delete, import, and export passcodes for conference testing. The table lists all Regions and Phone groups currently in the system.

  • Add Passcodes

    Passcodes are used to gain access to your conference bridges. Add passcodes here to be able to assign them to your test cases. Note: Regions and Phonegroups are created when adding conference numbers to the platform...

  • Edit Passcodes

    How to edit passcodes in any region or phone group. To edit passcodes in a Region/Phone group, do the following: Navigate to the Passcodes module (this is nested here in a tab which is located along the top of the page under the ...

  • Delete Passcodes

    How to delete passcodes form any phonegroup or region. To delete passcodes from Regions or Phonegroups, do the following; Navigate to the Passcodes module (this is nested here in a tab which is located along the top of the page under the...

  • Import Passcodes

    Import passcodes in bulk to save time and effort. Note: To complete this task you will need to have at least one conference number entered in the Numbers module and a .csv created that contains the passcodes ...

  • Export Passcodes

    You can export all passcodes for a particular phonegroup or region to edit or export all passcodes to store offline as a backup. To export passcodes, do the following: Navigate to the Passcodes module (this is nested here in a ta...

  • Create Passcodes CSV File

    Create a .csv file to upload passcodes in bulk. Note: When creating a .csv file for your passcodes there are 5 fields expected per row. The Region, Phonegroup and at least one Passcode field ...

  • Passcode Terminology

    Passcode Terms Explained: Note: Passcodes are used to gain access to a conference bridge. Different accessibility options are provided based on the type of passcode used. Moderator Passcode (Host).A moderator passcode is used...